Terms of service

OWNER: registered legal entity name, at OWNER: registered business address. Contact: hello@primalpowerhouse.com.

This is the most important thing on the page. Primal Powerhouse provides fitness and nutrition coaching. It is not medical advice, diagnosis or treatment, and your coach is not acting as your doctor.

The calorie targets, macronutrient splits and training loads in the app are estimates calculated from the measurements you provide. They are a starting point for coaching, not a clinical prescription, and they can be wrong — particularly if what you entered was approximate.

Speak to a doctor before changing how you eat or train, and especially if you are pregnant or breastfeeding, managing any medical condition, taking medication, or have any history of disordered eating. Stop and seek medical advice if you feel unwell.

Exercise carries a risk of injury. You take part at your own risk and are responsible for training within your limits.

You must be at least OWNER: minimum age — 18 is the usual answer for calorie prescription to use the service.

Accounts are created by a coach after an application and a conversation. You are responsible for keeping your sign-in details to yourself and for what happens under your account.

The coaching includes a personal training programme, nutrition targets or meal guidance, weekly check-ins with a written response, and direct messaging with your coach between check-ins.

OWNER: confirm the response time you are willing to commit to for messages and check-ins — the FAQ has the same gap

The app is where the coaching lives. It is provided as-is: we aim to keep it available but cannot promise uninterrupted service.

Give us accurate information — the calculations are only as good as the measurements behind them. Tell your coach about any condition or medication that might affect your training or diet.

Do not share your account, and do not use the messaging in the app to abuse or harass anybody. We can suspend an account for that.

OWNER: confirm price, billing period, when payment is taken and by what method

Coaching is arranged and paid for outside the app. The app itself does not sell anything.

OWNER: confirm the notice period, whether any part of a paid period is refundable, and your position on statutory withdrawal rights for consumers

You can delete your account from the Privacy screen in the app at any time, independently of any coaching arrangement. Deletion is described in the privacy policy.

We may end the coaching if these terms are broken, or if in the coach's judgement continuing would not be in your interest — for instance where the right support is medical rather than a training programme.

The training programmes, meal plans and written materials remain ours. They are for your own use — please do not redistribute or resell them.

What you record stays yours. The privacy policy covers what we hold and how to get it back or have it deleted.

OWNER: a lawyer should write this clause for your jurisdiction — a limitation of liability copied from another site is often unenforceable and sometimes unlawful against consumers

Nothing in these terms limits liability for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited.

OWNER: governing law and the courts that have jurisdiction

If we change these terms materially we will tell you in the app before the change takes effect.